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SUPPORT
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Why can't I see the shop items?"Access to all products is reserved for members. We guarantee that we do not engage in any scam or fraudulent activities and are dedicated to protecting the privacy of our customers and the integrity of our products. To register, please use a supported email or SNS account, or your preferred email address. Rest assured, your customer information will not be shared with any third-party marketing companies.
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What are common product condition terms?The goal is to distribute all items in brand new condition. Minor retail quality control may be performed when necessary.
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How long will my product take to get here?Due to their delicate nature, many items may necessitate a private delivery service - Sunday windows. Additionally, please be aware that WIX may require a little extra time to process the payment before we can arrange shipping or delivery. Furthermore, we designate the most trusted parcel carriers when the situation warrants it.
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How do I contact Pro-Dad?Please feel free to email any questions or concerns regarding products. In some cases, customers may receive personal text messages for faster service. prodad@sonnsonslimited.com
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